Home Town — interiors

Address:Bangalore, Bangalore, Karnataka, 560067

We have given order to home town marathalli bangalore in april 2018 for our interiors. We paid amount of rs. 173336 as booking amount in april.2018. Total project cost is 636000.
Home town promised to complete the project within 45 days of booking as it will. Be factory made and modular so accordingly we shifted to our new home.
But our sufferings started
1. They took more than a month to give us designs and then their designer left the job and new joined after a long gap we kept in asking them but it started delaying.
Finally discussions started with the new designer and to our surprise they increased the amount of quote to approx 2 lakhs more when asked they said sqfeet increased but when bought them to site it was not there.
Some months gone in this finally when we proved the quote was finalized.

Then they stsrted bringing vendors to complete our project 5 to 6 vendors visited but again time gone in this after a gap of moths 1 vendor was finalized and work started in oct 2019 at a very slow rate but
Then to our surprise big fraud came up we were cheated all material at our site which was fixed was duplicate. Fraud was done.
After so much mental harassment of 1 and a half year we got fraud.
On nov 4 they took their material back and promised to restart the work quickly but again their work was delayed and before nov 15 they took 100 percent payment and our installments started for the product which was not with us.
Even then the rework was not started.
Carpenters used to come 1 day and 2 days off some time no carpenters dmfor 1 week..

And every time new set of carpenters more than 23 carpenters came to complete our project. What quality i can expect.

Ultimately the project which i got is worst in quality not according to designs which i approved.

In this period of 2 years the harassment and mental agony which my family have gone through cannot be forgeted throughout my life.
They have spoilt my dream home.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Feb 12, 2020
Updated by vanshvanya
No body from Home Town is taking any action
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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