[Resolved] Homeshop18 — 2 products missing

Reetîca Mahajan

from Ludhiana, Punjab

Address:	143001
Website:	homeshop18

Order placed on january 09-jan-2017
item-1
Product-NutriGlow Beauty Wedding Combo-26 Pieces[protected]
Net Payable- 1070
Order No. [protected]
Just few hours back i got my NutriGlow kit with 24 pieces insted of 26 pieces.
2 Bindi cards and 1 head band is missing in that packet.
And instead of shea butter moisturizer you people deliver aloe vera lotion.
Please deliver my missing products as soon as possible because this is unfair to the customer if you not provide all the products written in package contents.

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Feb 22, 2017

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

HomeShop18 Customer Care's response Hi Reetica,

Apologies! We have forwarded the issue to our concerned team and will get back to you shortly with an update on this.

Regards,
HomeShop18

Verified Support

Jan 19, 2017

HomeShop18 Customer Care's response Hi Reetica,

Your partial replacement order has been booked as suborder number[protected] against the missing products and same has been delivered successfully at your residence.

Regards,
HomeShop18