[Resolved]  Homeshop18 — complain no - hs[protected], regarding stylish leather rich - winter jacket by mens stop

Address:753003
Website:Homeshop18

On the month of december on 16th i ordered a stylish leather rich - winter jacket by men’s stop xl size order no-awb:[protected], on december 25, i received my homeshop 18 order through xpressbees courier service. As soon as i received it i found its the wrong size (L) was been delivered to me and the quality was also very bad. Within the same moment i registered the replace complain and my complain number is hs[protected] against order no.[protected]. On[protected] my reverse pick up dispatch procedure took place (Poid :[protected]. But when i called for query regarding the status of my replace order on phone number [protected] (Homeshop 18) complaint cell on[protected]. The service provider is replaying me we don't have xl size jacket and we will be unable to deliver your product and cant return you the amount of rs.870.

My address is atefh ali qtr no. Cpc/18/c, gurkha colony, omp square cuttack. Phone no-[protected].

More than 10 days passed but customer service is not resolving my matter. No information from customer care. Regular basis communication is done through email and phone calls but the response is very terrific. I think i will loose those money.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Feb 23, 2018
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2018
HomeShop18 Customer Care's response
Dear Mr. Atefh,

We regret the inconvenience caused to you.

Kindly check as Refund Gift Coupon has been messaged on your registered mobile number.

Thanks & Regards,
HomeShop18
Complaint comments 

Comments

Thanks a lot Indian Consumer Complaints forum, Due to your interference my issue is resolved. Thanks to HOMESHOP18 also.My best wishes for the forum.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information