[Resolved] Homeshop18 — complain no - hs[protected], regarding stylish leather rich - winter jacket by mens stop | |||||
On the month of december on 16th i ordered a stylish leather rich - winter jacket by men’s stop xl size order no-awb:[protected], on december 25, i received my homeshop 18 order through xpressbees courier service. As soon as i received it i found its the wrong size (L) was been delivered to me and the quality was also very bad. Within the same moment i registered the replace complain and my complain number is hs[protected] against order no.[protected]. On[protected] my reverse pick up dispatch procedure took place (Poid :[protected]. But when i called for query regarding the status of my replace order on phone number [protected] (Homeshop 18) complaint cell on[protected]. The service provider is replaying me we don't have xl size jacket and we will be unable to deliver your product and cant return you the amount of rs.870. My address is atefh ali qtr no. Cpc/18/c, gurkha colony, omp square cuttack. Phone no-[protected]. More than 10 days passed but customer service is not resolving my matter. No information from customer care. Regular basis communication is done through email and phone calls but the response is very terrific. I think i will loose those money. Was this information helpful? | |||||
Feb 23, 2018 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Jan 15, 2018 HomeShop18 Customer Care's response Dear Mr. Atefh, We regret the inconvenience caused to you. Kindly check as Refund Gift Coupon has been messaged on your registered mobile number. Thanks & Regards, HomeShop18 | |||||
1 Comment | |||||
Comments
Thanks a lot Indian Consumer Complaints forum, Due to your interference my issue is resolved. Thanks to HOMESHOP18 also.My best wishes for the forum.
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