[Resolved] Homeshop18 — customer data was leaked

bhumika jhala

Address:

Gandhinagar, Gujarat, 382006

Mene homeshop18 ki app download ki or usme se kuch chize mangavi. Ab meri personal details kisi k pas chali gai he or wo muje call kar k pareshan kar raha he... Kesi aap or security hai home shop 18 ki.. Kese kese phones aa rahe he mere mobile pe.. Ese kese detail leak ho sakti hai.. Aage se me kuch bhi nahi mangvaoungi homeshop18 me se. Homeshop18 k ccc me phone kiya to wo bolte he k hamari app secure hai. Aap k mobile me problems hogi. Third party connect ho gayi hogi... Bhai esa kese possible hai...

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Apr 13, 2019

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2019

HomeShop18 Customer Care's response Hi Bhumika,

We would like to assure you that we announce the lucky draw winner's name on our TV channel and our website. And we never ask our customers to deposit any money in an individual account. Would also like to inform you that we never share your information with any unauthorized external agencies/partners, and we have this issue being investigated through government agencies.

Team Homeshop18
Shagufta khan