[Resolved]  Homeshop18 — Defective and different product received

Address:Ludhiana, Punjab, 141003
Website:www.homeshop18.com

I have bought three suit from homeshop 18 and i got first one alright which was golden in colour and the second one was a combo in which the colour i chosen blue+black, but they delivered me golden+black, moreover the golden one is defected piece. When i called them, they told me that they can deliver me blue+golden which was not my choice. And they asked me to return me even black one which i ordered, if i ask them for refund, they are not giving me cheque or cash, they giving me coupons of their own. This is very disappointing please help me out of this, these people looting innocent people.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Aug 16, 2017
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2017
HomeShop18 Customer Care's response
Hi Mrs. Kaur,

We would like to inform you that Replacement has been initiated as Suborder number[protected] and same will be delivered in next 5 working days.

Regards,
HomeShop18
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information