[Resolved]  Homeshop18 — delivered duplicate product. denied to take product or refund

Address:

New Delhi, Delhi, 110034

Hi,
My name is kabir and my registered mb no [protected]. Bought a hair color shampoo order no [protected] dtd[protected] seller partner mahavir enterprises chennai tamilnadu. Delivered product is duplicate and not delivered commitment mean when i apply as per given manual fail to color my hair. Called customer care no miss jyoti said they cannot refund or return the money. Same things said her supervisor mr rishabh. They also said that whatever action take but they will not refund or return. If product fail then through it. Buyer pl take precautions such cheater organisation and farud company.