[Resolved] Homeshop18 — Delivery delay | |||
Sir Maine 10/11/2016ko homeshop18 par ek jiofi wifi device book kiya tha jiski delivery date 17/11/2016 batlai gai thi jis ki delivery nahin hui phir maine homeshop18 ko call kiya to bataya gaya ki 3 se 4 din wait karlijiye delivery ho jayegi lekin delivery nahin hui phir 01/12/2016 ko mere mobile par massage aaya ki (Hi your homeshop18 order [protected] has been delivered on[protected] and is received by signed thankyou for shopping with homeshop18) phir maine dotzot courier service (Jisse batlaya gaya tha ki iske throu aapka parcel bheja hai) se sampark kiya to unhone bataya ki mera banda jo parcel lekar jata hai usne no service bolkar parcel return kar diya hai aap homeshop18 se sampark kijiye tabhi se main bar bar homeshop18 ko call karke apne order ke bare mein jankari chahta hun to har bar mujhe 2se4 din ka smay bolkar taal dete hain aur koi uchit jawab nahin dete hain Ir maine jitne ka order book kiya tha utne ki kareeb paise mere sirf homeshop18 ko call karne mein chale gaye hain Pleassssss sir meri madad karen dhanyawad Waseem ahmad vill tarapur khurd post metukaha tahsil mahsi distt bahraich up mobile no. [protected] Was this information helpful? | |||
Jan 27, 2017 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Dec 27, 2016 HomeShop18 Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused. Please note due to some internal reasons, We have initiated refund against order number [protected] on dated 20/12/16. We request you to place a fresh & treat this incidence as an exception and not as a yardstick to evaluate the quality of service we strive to achieve for our valued customers. Hope you will give us a chance to service you in future. Thanks & Regards, HomeShop18 | |||
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