[Resolved] Homeshop18 — empty boxes delivered by homeshop18 and i have been waiting for resolution since 3 months

Harleen Ratta

from Delhi, Delhi

Website:

www.homeshop18.com

This is with reference to my order no.[protected] placed with homeshop18dated 18th december 2017 for beauty combo by vlcc (Seller: antil enterprises).
I received 3 empty boxes, thats it instead of 5 facial kits and manicure pedicure kit.
I have been raising this complaint since the first day, and have provided the snapshots, my id proof whatever they needed, still no resolution.
They don't even read the emails and an unregenerate email comes inconvenience is regretted.

I have sent them around 50 emails along with multiple calls to customer care and their facebook messenger, but no response or resolution from them.

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Mar 17, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2018

HomeShop18 Customer Care's response Dear Ms. Harleen,

We regret the inconvenience caused to you.

We would like to inform you that we have already forwarded your concern to the concerned department vide complaint no HS[protected]and they are currently working on the same. We request you to kindly wait for 4-5 working days for final resolution.

Thanks & Regards,
HomeShop18