[Resolved]  Homeshop18 — faulty product no solution till now

Address:201301

Hi my order number is [protected] which contains led bulbs. Amounting to rs.1299 first i got defective product and they replaced with more defective and used products i'm contacting them from 15-20days no response i requested for refund no reply to mails also hs18 are becoming cheaters pls help me why will keep these useless products with me.
And they are just telling wait for 48hrs from 10 days
Where will i go n complaint that's y i thought online consumer court is best way to treat them
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Aug 26, 2017
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2017
HomeShop18 Customer Care's response
Dear Customer,

We have forwarded the issue to our concerned team and will get back to you shortly with an update on the same.

Regards,
HomeShop18
Complaint comments 

Comments

When you will get back to me same dialogue from past 20 days how long can I wait I don't want any reasons refund the money by taking back your product.
HomeShop18 Customer Care's response, Jul 29, 2017
Verified Support
Hi Mr. Kumar,

As informed, Kindly re-pack your product in the original packing. Reverse pick up would be done in next 3 working days.

Regards,
HomeShop18
My name is Naman aggarwal and I'm receiving messages and calls at my no. [protected] at the name of home shop18 they were telling me that you have won Tata Indica car and give us rs.6500 for confirmation. He is also telling that you have won in lucky draw which was held by IS company. I want to know that the call is from you or it is a scam

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