[Resolved]  Homeshop18 — fraud call and customer personal data check scam

I got the same call, claiming that i won the tats safari car worth rs 1280000/-. I know that this is fraud and scam as at face it is looking lucrative and illegitimate but the real concern is how the personal data of homeshop18 customers leaking out of their system. Something is wrong either with their software security or some insider data leak scam going on.

Home shop 18 management - please look into this matter with highest urgency as this is going on since last 1 year as i can see the old complains about similar issue.

Regards,
Yuvraj
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Feb 12, 2018
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2018
HomeShop18 Customer Care's response
Dear Mr. Yuvraj,

We regret the inconvenience caused to you.

We would like to assure you that Homeshop18 does not share any personal or account related information identifying a customer, with any person/s or agencies.

Homeshop18 never asks customers to deposit money into any personal or individual account and if TDS has to be paid it only needs to be paid into Company’s official account through DD or Cheque in favour of "TV18 Home Shopping Network Ltd.”.If you continue to receive fraud emails and letters or calls, you may lodge an FIR either with the Police or Cyber cell.

Thanks & Regards,
HomeShop18
Complaint comments 

Comments

Thanks for quick response.
If homeshop18 doesn’t sharing any information then how the fraudsters getting all the details related to customer and the product they are purchasing.
Their is clear and serious data breach is happening and you cannot Deny this fact.
Could you please specifically reply about this?
What action/steps have been taken yet on this matter as this is happening since 1 year and it’s long time and this scam is adding numerous victims (your valuable customers) everyday.

Regards,
Yuvraj

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