[Resolved]  Homeshop18 — fraud call in the name of home shop

Got a call from a no. Stating i won a lucky draw of the cash prize 12 lacs or tata safari on the order which i did from the ads on t. V. But the message from which i got this offer of prize money was different from that of the original sms from the company which give you the tracking details of the ordered producta. Later when i confirmed it with the original customer care i found they have no such offers announced in this manner where you have to deposit amount to claim ur prize. I wonder how our data bases are transferred to them. Company must take initiaves to deal with this matter.
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May 24, 2019
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2019
HomeShop18 Customer Care's response
Hi Viny,

We apologize for the inconvenience you faced related to the product. Rest be assured that we thoroughly evaluate the product and place only genuine products on our platform. The issue which you might have faced could be a rare scenario. We would be happy to help you. Request you to share your order or sub-order number here.

Team Homeshop18
Shagufta khan
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