[Resolved]  Homeshop18 — fraudulent

Address:Belgaum, Karnataka, 591108

I order a product on homeshop 18 and right after or 4 days i received a sms stating "dear customer. You are shopping from homeshop18.in which you are winner of homeshop18 company. You win 1st prize tata safari and amount rate is rs-12, 40, 000. Registration service charge 6, 600 on[protected] deposit. Contact no;-[protected] homeshop 18 helpline no:- [protected][protected] from"bw-homesp". I knew that this is a scam because my father lost about a lakh in a similar scam from homeshop 18. Hence in order to complain about this i called homeshop 18 customer care number [protected] and the representative just told me that it is a fake news and just ignore them. She did not even ask me to share the contact number from which i got a sms and a call. I think that homeshop 18 is behind such scam because they are not even keen to know the the contact number and the information. I was called from +91 [protected]. How can homeshop 18 share the details that i have shopped. The person is clearly telling me the exact amount of shopping. I think this is a new trend to loot money by the reputed companies from behind. I would never make a mistake of ordering anything from homeshop 18 again and i would spread awareness to my friends and relatives too about this.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 1, 2019
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2019
HomeShop18 Customer Care's response
Hi Ms. Jayavelu, We would like to assure you that we announce the lucky draw winner's name on our TV channel and our website(Link -https://help.homeshop18.com/hc/en-us/categories/[protected]Promotions-T-C-and-Winners). And we never ask our customers to deposit any money in an individual account. Would also like to inform you that we never share your information with any unauthorized external agencies/partners, and we have this issue being investigated through government agencies.

Team Homeshop18
Shagufta khan
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information