[Resolved]  Homeshop18 — homeshop18 fraud call & leaking personal details

Address:7th floor, FC-24, Sector-16A, Filmcity, Gautam Buddh Nagar, Uttar Pradesh
Website:www.homeshop18.com/office-location-homeshop18.html

I had order a dress yesterday. After that i received a confirmation from them but today morning i received a call from [protected] and a text message from [protected] saying that " dear customer congratulations, you are product order homeshop 18 company. Your name to open the lucky draw (Safari car) cost rs. 1260000 rupees. The charge of your registration number service payment 6500. This is valid for one day. Immediately contact customer care
Thus i want to complaint against the company homeshop 18 for leaking my personal details as i am getting calls & text messages.

I urge the govt to ban this company, since i see lot of consumers are complaining of leaking of there personal details.
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Jul 3, 2019
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
May 30, 2019
HomeShop18 Customer Care's response
Dear Mr. Meduturu,

Greetings from HomeShop18!!

We regret the inconvenience caused to you.

We would like to assure you that Homeshop18 does not share any personal or account related information identifying a customer, with any person or agencies.

In case you are a Lucky Draw/Promotion winner at Homeshop18, you would be notified through email and letter that carry complete instructions on how to claim your Reward/Gift and also your name would be announced during our shows. Our Website www.homeshop18.com also has information of all Lucky winners.

Homeshop18 never asks customers to deposit money into any personal or individual account and if TDS has to be paid it only needs to be paid into Company’s official account through DD or Cheque in favour of "TV18 Home Shopping Network Ltd.”. If you continue to receive fraud emails and letters or calls, you may lodge an FIR either with the Police or Cyber cell.

For any further assistance, please write back to us or call us on[protected] on Monday to Friday between 10:00 AM to 06:00 PM.

Thanks & Regards
Neeti Mishra
Social Media Team
HomeShop18
[protected]
Jun 09, 2019
Updated by mastan vali meduturu
I asked how my personal data is leaked not your standard message
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