[Resolved] Homeshop18 — I am not satisfied with your customer support.

99o

from Dhanbad, Jharkhand

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	Www.homeshop18.com

Plz see the both image i am attaching same product on flipkart which is showing ship to 821115 but on your site it shows not .Hi as my per my verbal communication with subhra mam of homeshop18 but i
I regret to say u dont care about coustmers and i am not statisfied with your support you did not provided me any proper solution i am the regular coustmer of hs18 but unfortunately they do not have service to 821115 hi i am telling u that whatever product i do like it shows product cannot deliever to 821115 .i am writing compliant because i have a refund copon and it is not possible for me to placing an order with an alternate address.plz contact to your vendor and do some efforts.for any thing u may call [protected].now i want to order product 34545557.

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May 9, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

May 02, 2018

Updated by 99o Flipkart amazon etc they are delievering all product to 821115 but homeshop18 why not they have the same courier partner as you have.

May 02, 2018

Updated by 99o See the proof on amazon

May 04, 2018

Updated by 99o I would like to assure you one thing my coupoun validity is till 16 may only so you have to make solution to get out of this problem as soon as possible

May 04, 2018

Updated by 99o Why are taking it as a feed[censored] its my concern

May 04, 2018

Updated by 99o It should be shameless thing to any shopping channel that one coustmer is requesting to please take his order.

May 04, 2018

Updated by 99o Now you are not responding

May 05, 2018

Updated by 99o Plz help me

May 05, 2018

Updated by 99o Try to contacting me.

May 05, 2018

Updated by 99o I got call from u but no one spoke from there.

May 05, 2018

Updated by 99o Hi i wanted to know one thing today i got call from your concernt team today he asked me to tell product code and then he said ok mam we have started the service to 821115 for 20 minute but unforutnayely i did not able to place an order in 20 minutes plz help me with your concernt team.u may call [protected]

Verified Support

May 07, 2018

HomeShop18 Customer Care's response Dear Customer,

We apologize for any inconvenience this might have caused.

We would like to inform you that we have forwarded your complaint to the concerned team, and call back has been arranged within 2-3 working days for better assistance.

For further queries and quick response, you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Shubhra Singh