[Resolved] Homeshop18 — insecure site

Sonadas

from Bengaluru, Karnataka

Website:

Homeshop 18

Yesterday, i ordered kurties on offer from homeshop 18. Today morning someone aditya agrawal called me abt lucky draw and gave me options which was never mentioned on official site while puchasing. So, i got doubt. But my concern is that when really homeshop would have gone for lucky draw, then how average people will get to know about this. Important concern is that homeshop 18 is leaking private information of customers like mobile numbers to 3rd fraud party. I strongly doubt that some people of homeshop 18 are linked with this crime. Then credit or debit card details are also not secured on this site. So customers, do not buy anything from this site and protect your security. Be aware of this site.

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Jun 3, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

HomeShop18 Customer Care's response Hi Sonadas,

We are sorry to hear that you had to face such issue, We would like to assure you that we announce the lucky draw winner's name on TV channel and our website(Link -https://help.homeshop18.com/hc/en-us/categories/[protected]Promotions-T-C-and-Winners). And we never ask our customers to deposit any money in an individual account. Would also like to inform you that we never share your information with any unauthorized external agencies/partners, and we have this issue being investigated through government agencies.

For further queries and quick response, you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Shubhra Singh