[Resolved]  Homeshop18 — lack of proper cybersecurity measures and leak of customer information

Website:

m.homeshop18.com

So many complaints are seen in the internet about homeshop18 leaking customer details to frauds. I had purchased an item thru homeshop18 on 10th feb 2019 which was expected to be delivered by 14th. However, every day, i find that the delivery date was being extended and today it is shown as 21st expected.
Meanwhile, i got a call yesterday 11:34 am, who introduced to me as from homeshop18 gift section and announced that i have won a tata safari worth 12 lakhs +. He told that i could either take it or otherwise take the money; for which some registration charges of rs.7000 plus has to be paid. He then asked for my account no and account name and aadhaar into which money could be transferred.
When i checked up internet, i got some other no. For verification and i called [protected]. Again and again they called in different nos. [protected], [protected] etc. Telling me to send my details.
Finally they sent whatsapp message request. The photo of the person with the whatsapp no. Is attached.
Since i am aware of cyber crimes to some extent, i didn't get carried away by their sweet promises. Whereas the common poor may get easily cajoled to the fraud.
Request to take suitable action on homeshop18 advising them to strengthen their web security and dlp (Data leak prevention)