[Resolved]  Homeshop18 — laptop wrong product delivered

Address:180004

Dear Sir,

I have done blunder to order one Kids laptop from your site.
After receiving i have opened the package this is outdated and wrong product(other than shown in the pics and other than i have ordered), but till date after lodging complaint with your customer care nobody has picked the product and returned me my hard earned money.
Request you to please resolve the issue as soon as possible.
sumeet singh kanwal
[protected]
+1 photos
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Nov 23, 2018
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2018
HomeShop18 Customer Care's response
Dear Mr. Sumeet,

Please accept our sincere apology for the issue you had to face related to the product.

We tried to contact with you on your registered mobile number. However, we could not establish contact with you.

Kindly let us know of a good time to speak with you or you could help us with an alternative number of yours on our post for better assistance.

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Anju Yadav
Verified Support
Oct 19, 2018
HomeShop18 Customer Care's response
Dear Mr. Sumeet,

Please accept our sincere apology for the issue you had to face related to the product.

We tried to contact with you on your registered mobile number. However, we could not establish contact with you.

Kindly let us know of a good time to speak with you or you could help us with an alternative number of yours on our post for better assistance.

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Anju Yadav
Verified Support
Oct 22, 2018
HomeShop18 Customer Care's response
Dear Mr. Sumeet,

Please accept our sincere apology for the issue you had to face related to the product.

We tried to contact with you on your registered mobile number. However, we could not establish contact with you.

Kindly let us know of a good time to speak with you or you could help us with an alternative number of yours on our post for better assistance.

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Anju Yadav
Complaint comments 

Comments

Order no[protected]
Mamta
PH no [protected]
Mare pass Galt order ayya h mane pink& beige lenga order kiya tha but order Galt send kiya h
Order ko replace kre or shii order ko send kre plzzz
Thanks
E email- [protected]@gmail.com

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