[Resolved]  Homeshop18 — Mobile wristband (Swollen battery) manufacturing defect

Address:New Delhi, Delhi
Website:[email protected]

Respected sir, /madam, with reference to my on line shopping order of mobile wristband reference no.[protected] received by your courier on today, i found the mobile battery is defective condition swallon i. E. Manufacture defect. Instantly, i lodgged my complaint to mr. Shahid complaint no.[protected] in [protected]@homeshop18.com
Please arrange to resolve my redressal of complaint at an early date.in this regard, i received a call and asking my card number. I have an account in sbi no.[protected] ifsc sbin0007044 without any debit or credit card.
Thanking you.
Yours

Sanatan swaroop saxena
5 panchwati colony, near masani railway station
Mathura 281003
Mob, [protected]
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Aug 21, 2017
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2017
HomeShop18 Customer Care's response
Hi Sanatan,

Apologies for inconvenience! We would like to inform you that we have forwarded the issue to respective team and will get back to you with an update on the same.

Also, Homeshop18 never asks customers to deposit money into any account and if TDS has to be paid it only needs to be paid into Company’s official account. If you faced these issues on calls, you may lodge an FIR either with the Police or Cyber cell.

Regards,
HomeShop18
Complaint comments 

Comments

Very bad service I placed my order since 4 days before and before 1 day of delivery sent the text that order is out of stock payment mode is prepaid.
...
what the he'll. Never suggest anyone to purchase from this site

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