[Resolved]  Homeshop18 — Non receipt of shipment in time

Address:	Pune, Maharashtra, 412101
Website:	homeshop18.com

SIR,

1. I purchase a product from homeshop 18. The details of my order no is AWB [protected] and it is despatch from your company on 21 Apr 2017. You confirm us that the shipment will be delivered on 29 Apr 2017, but till date no shipment have been receipt.

2. When I contact your customer care, they assured us the shipment will be delivered in time i.e 29 Apr 2017.

3. The shipment was lying last four days at TCI XPS office in Pune. I also contacted to TCI XPS service on No [protected] on 27 Apr 2017, they told me that the delivery boy is not available with them and the boy rejoined on 29 Apr 2017 and your shipment will be delivered on 29 Apr 2017. Again I contacted on 29 Apr 2019 about delivery of shipment. they told me whenever the octoroi will not be received by them till then delivery cant't be possible.

4. No action has been taken from your side. I think you can't monitored your shipment has been delivered to the customer in time.

5. I complaint you to your earlier orders were received in time, but this time you are fail to deliver in time.