Homeshop18 — non refund of money of cancelled order no. [protected].

Address:

New Delhi, Delhi, 110034

I have ordered a combo product 29 july 2019. My order no. Is [protected]. Since the order was running late i cancelled it but i did not get refund. There site is showing status cancelled for refund but nothing is done. I have sent many emails to them but they are not replying not picking up customer care number. There order taking number is working very well and when i call that number for complaint they ask to call customer care number which they never pick up. I am a 61 year old man who ordered this combo for my daughter and lost my money with this fake site. Plz help me. I have made payment through mobiwik. All details attached