Homeshop18 — not giving any refund status

I ordered a 52 piece set cookware it takes 2 weeks around and no status found then i called customer care for help they say you cancel your order the vendor is not available otherwise wait and i already paid the amount, the customer care said they will refund, i cancelled the product but my refund is not showing 50 times i called the customer but the number is not reached the company is not good if the product is not available then why they give such offers and if the customer already paid the amount then how you deal. Its very bad experience i dont refer to any one home shop 18 site.
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HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2019
HomeShop18 Customer Care's response
Hi Sonika,

We are sorry for the inconvenience you faced related to the refund of your order. We will definitely like to make your experience better. Request you to share your order or sub-order number or you may also choose to call us on[protected] between 10:00 AM to 06:00 PM.

Team Homeshop18
Anju Rani
Aug 05, 2019
Updated by Sonika Saxena
As I already mailed 3 times but there is no action ...your customer services is very bad ...although my order#
[protected].. i ordered on 21 june 2019 its already 20 days ...very bad customer service...
please refund my money as soon as possible...
Complaint comments 

Comments

As I already mailed 3 times but there is no action ...your customer services is very bad ...although my order#
[protected].. i ordered on 21 june 2019 its already 20 days ...very bad customer service...
please refund my money as soon as possible...
I have ordered the towel set from homeshop 18 on 16 July, 2019 but till now order is not received.
Status is still showing delayed, send me my order as soon as possible otherwise I'll have to complain the consumer forum as ur customer care number is not working.

Name. shallu divedi
Mob. No. [protected]
Order no. [protected]

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