Homeshop18 — order not received and no refund

Website:Homeshop

I have ordered a product from homeshop18 site on 11 August and it was showing to deliver it by 6 days. Now it has been more than 10 days and I have not received the product. When calling customer care they are saying that you will receive it but we have no timeline and we will also not able to cancel the order when I requested to cancel and refund. I have already made the payment.

Order no [protected]
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I ordered pack of six vibrant kurtas by Envy 9 -3 XL. i didnt get the size which I ordered i got all mix sizes kurtas, .i was calling you nobody is answering the call, now i want return back the kurtas, due to i got all mix sizes, your sincerelly DEVIBEN SANTHUMAYOR, TEL NO [protected]
My oeder id is-[protected]and my assured delivery date is 27 Auguest 2018 but still my product is undelivered due to the silly reasons.

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    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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