[Resolved] Homeshop18 — Order not received yet | |||||
I ordered jeans from the company on 24th October 2016 ref-no [protected] after that the package arrived on 27th Oct containing the jeans but of same colour which on requesting was taken back for replacement. But its been more than a month and am still awaiting for replacement package. Inspite of continuous follow up with the company there is no revert from their end. Also After the initial telecon with customer care team we were told to do another purchase from Homeshop18 in which amount of previous returned package will deducted. But on doing the same the delivery boy lodged a complaint of short payment with Pydhunie police station due to which at age of 64 and being a respectful person i have to go to police station to settle the dispute causing the damage to my image. Was this information helpful? | |||||
Jan 27, 2017 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Dec 27, 2016 HomeShop18 Customer Care's response Dear Customer, Apologies! We would like to inform you that as per our records your complaint against order number [protected] is resolved as refund coupon code of INR 1400 has been already sent through SMS on your registered mobile number on dated 10/12/16. Thanks & Regards, HomeShop18 | |||||
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I Ajit Awana, booked an order for Liberty Shoe combo which i received yesterday was not what i order. I ordered for 10 number of shoes wherein i got 6 number. Even the quality of product is very poor and cheap.
I want my money back or process refund immediately
Ajit Awana
[protected]
[protected]@gmail.com