[Resolved] Homeshop18 — order super clean mop from home shop 18 | |||||
Dear sir, i ordered super clean mop on 07.07.2018 which was delivered on 10.07.2018, but it was defective piece and even the color was changed. The complaint number is hs[protected]. Despite many calls to super clean dealer and your call centre nothing was happened. We are still facing the same problem with your product which has manufacturing defect. As a loyal customer of your site, it was never expected from such reputed online site. Even the customer care is not paying any attention. You have just left me with the option to go for litigation. As it is your duty to replace the defective piece. Hoping for an favorable reply from your side, otherwise i will goto the consumer court. Sukhvinder sharma Mobile ni. [protected] 128 basant avenue, dugri, Ludhiana 141013 (Punjab) Was this information helpful? | |||||
Aug 26, 2018 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Jul 26, 2018 HomeShop18 Customer Care's response Hi Sukhvinder, Sorry for the inconvenience which you have faced related to the product. We tried to connect with you, however could not establish contact with you. As per our system records, we would like to inform you that Brand has provided the resolution to you. If in case of further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.Team HomeShop18 Shamsuddin Malik | |||||
2 Comments | |||||
Comments
Can u tell me complete product name and some images
Reply
I purchase the product from homeshop18 like mini cooler, mini fan, usb fan, usb light, mosquito killer, selfii stick but usb fan is damaged and mini cooler is not working so i want refund of my order
64%
Complaints
3449
Pending
350
Resolved
2012
View all 3449 HomeShop18 reviews & complaints
View all HomeShop18 contact information