[Resolved]  Homeshop18 — order super clean mop from home shop 18

Address:Ludhiana, Punjab, 141013
Website:Home Shop 18 they delivered the defective piece and did not replace it even despite various calls.

Dear sir, i ordered super clean mop on 07.07.2018 which was delivered on 10.07.2018, but it was defective piece and even the color was changed. The complaint number is hs[protected]. Despite many calls to super clean dealer and your call centre nothing was happened.

We are still facing the same problem with your product which has manufacturing defect. As a loyal customer of your site, it was never expected from such reputed online site. Even the customer care is not paying any attention. You have just left me with the option to go for litigation. As it is your duty to replace the defective piece.

Hoping for an favorable reply from your side, otherwise i will goto the consumer court.

Sukhvinder sharma
Mobile ni. [protected]
128 basant avenue, dugri,
Ludhiana 141013 (Punjab)
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Aug 26, 2018
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2018
HomeShop18 Customer Care's response
Hi Sukhvinder, Sorry for the inconvenience which you have faced related to the product. We tried to connect with you, however could not establish contact with you. As per our system records, we would like to inform you that Brand has provided the resolution to you. If in case of further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team HomeShop18
Shamsuddin Malik
Complaint comments 

Comments

Can u tell me complete product name and some images
I purchase the product from homeshop18 like mini cooler, mini fan, usb fan, usb light, mosquito killer, selfii stick but usb fan is damaged and mini cooler is not working so i want refund of my order

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