[Resolved] Homeshop18 — product delivery delay

Santosh Sarawade

from Mumbai, Maharashtra

Address:

410206

Hi, i m from mumbai, maharashtra. My name is santosh. I had ordered gym set for home online and paid also. My order id is [protected]. As per delivery expected on 21st october but after tracking the product the sms received for delay in delivery on 24th october. Today on 24th october once again i tracked the product again i received the delay product msg will be on 27th october. This kind of delay product is getting annoying me and

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Dec 3, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Oct 24, 2018

Updated by Santosh Sarawade Hi, i m from mumbai, maharashtra. my name is santosh. i had ordered gym set for home online and paid also. my order id is [protected]. As per delivery expected on 21st October but after tracking the product the sms received for delay in delivery on 24th October. Today on 24th October once again I tracked the product again I received the delay product msg will be on 27th October. This kind of delay product is getting annoying me and

Verified Support

Oct 25, 2018

HomeShop18 Customer Care's response Dear Mr. Santosh,

Apologies for any inconvenience which you might have had related to the delay in delivery.

As per our verbal communication, we would like to inform you that our concerned team is working on the aforementioned concern on a priority basis and also coordinating with our courier partners to expedite the delivery of the product. Kindly allow us 2-3 working days to get the shipment delivered.

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Meenu Malhotra

Verified Support

Nov 02, 2018

HomeShop18 Customer Care's response Dear Mr. Santosh,

Apologies for any inconvenience caused to you.

We would like to inform you that your Refund worth INR 2870/- has been processed in your account dated 29-Oct-18. If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Meenu Malhotra