[Resolved]  Homeshop18 — product has not been returned

Address:Mathura, Uttar Pradesh, 281001

I have taken 3 ladies kurta of 4xl size but the material is of very bad quality and the size of the kurta is not proper so i complained for the product and ask for return on 24 august 2018 but till date it has not been returned.
Every time i called to customer care and every time they said that the representative will come in one or two days but no one has come

Shefali tiwari
Mobile no.[protected]
Order no. [protected]
Complaint no. Hs[protected]
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Oct 30, 2018
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2018
HomeShop18 Customer Care's response
Dear Mr. Prakhar,

Please accept our sincere apology for the inconvenience you had.

As per our verbal communication, we would like to inform you that we are arranging the reverse pickup of your order. Kindly allow us 2 working days for better assistance.

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Meenu Malhotra
Verified Support
Sep 27, 2018
HomeShop18 Customer Care's response
Dear Mr. Prakhar,

Please accept our sincere apology for the issue you had to face related to the refund.

We would like to inform you that we have already credited your refund worth INR 1599/- in your bank account dated 26-Sep-18.

Account reference number is mentioned below for your reference:

RATNN[protected]

Henceforth we would request you to contact your bank for more information.

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.


Team Homeshop18
Meenu Malhotra
Complaint comments 

Comments

Fibre is not
good

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