[Resolved] Homeshop18 — Product never recvd. And then cancelled without notice | |||||
Primary: [protected] Order placed on: Saturday, December 31, 2016 Item: 1 Product: Combo of Bedsheets, Cushion Covers, Mats & Runner By Azaani Net Payabale: Rs. 1099 Upon checking the status in few days as no order received, found it stated that the payment is not received. Then Ticket#[protected] was raised foro the same, then new order was placed by HS18 and placed new order with details matching with primary order info. Secondary: [protected] .. Order placed on: Saturday, December 31, 2016 Item: 1 Product: Combo of Bedsheets, Cushion Covers, Mats & Runner By Azaani Net Payable: Rs. 1099 Ticket number#[protected] Then, in a day or two, i got an SMS stating "We regret to inform you that your Order has been cancelled and the refund has been initiated for the same. on Wednesday, January 11, 2017" Screenshot has been attached for all conversations. They have failed to provide compensation for the same, I wish to place a request to discontinue services of HS18 from desired channel partner. Was this information helpful? | |||||
Feb 15, 2017 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Jan 12, 2017 HomeShop18 Customer Care's response Hi Vishal, Apologies for inconvenience caused! We have forwarded the issue to our concerned team and will get back to you shortly with an update on the status. Regards, HomeShop18 | |||||
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