[Resolved] Homeshop18 — product not delivered and reported as delivered

[email protected]

from Mumbai, Maharashtra

Address:

Ghaziabad, Uttar Pradesh, 245304

I give an order (45 pcs living room set) to homeshop18 on call and paid the amount online. From last 15 days, they are saying to wait for 2 days again and again and the same will be delivered.

But today (31.01.2019) i got the messege that the same has been delivered but i have not received the product.

Still awaiting for the product.

Further which cell no they are providing on the portal for delivery, that is not mine no.

Please help to get it resolve asap and take the action for the fraudulent work by this comapny and for winding up of the company to save public money.

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Mar 4, 2019

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2019

HomeShop18 Customer Care's response Hi Ankur, We apologize for the inconvenience you faced related to the product. Rest be assured that we thoroughly evaluate the product and place only genuine products on our platform. The issue which you might have faced could be a rare scenario. We would be happy to help you. Request you to share your order or sub-order number here or alternatively you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Shagufta khan

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Comments

rali sarada

from Parvatipuram, Andhra Pradesh

I ordered the product- Femiro pack of 4tops +1 assorted top free but I received another product. I am fully disappointed with the product .Now I want to Return the product and exchange the product which I ordered the product on ONLINE.