[Resolved] Homeshop18 — products received in broken conditions - order no. [protected]

anupam.d.sinha

from Mumbai, Maharashtra

Address:	Jaipur, Rajasthan, 302012
Website:	www.homeshop18.com

I have received 3 products thru order no. [protected] and invoice no. Inha/17-18/60302. All three products where received broken.
Spoken to customer care and they asked me to send the pics at [protected]. I sent it that very day, on 12th dec 2017. On 13th dec received acknowledgement of the same and till then never heard from the team.

No one either called us or resolved my problem.

Pls take it seriously and return my money or provide me new products. Or else i'll be left with no other option then to lodge fir against home shop 18 for cheating.

Rgds
Anupam d. Sinha
+91-[protected]

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Jan 29, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2017

HomeShop18 Customer Care's response Dear Mr. Anupam,

We regret the inconvenience caused to you.

We would like to inform you that we have registered your complaint. You shall receive call from Felix Customer Care Team within next 72 hours and they would assist you to resolve the problem.

Thanks & Regards,
HomeShop18