[Resolved] Homeshop18 — ready made gown size issues no response from hs18

S N Vaishnav

from Surat, Gujarat

Address:

Vadodara, Gujarat, 390023

Dear sir,

As i have booked the attached gown but after receiving the same the size is too big for me as at the time of booking i have asked for the same but as per your executive it's available in a single common size and it can be resize at our own. But after receiving the same i realised that it's too big for me and also resizing is not possible as design is liked that it will go in waste if i do so.

So here i would like to request for return the same. For the same kindly suggest the way what to do?

As i have sent mail multiple times but no response and called but they put on hold for more than an hour and no respond.

Was this information helpful?

No (0)

Yes (0)

Sep 29, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2018

HomeShop18 Customer Care's response Dear Mr. Vaishnav,

We apologize for the inconvenience you faced related to the product.

We would definitely like to turnaround that experience for you, please let us know your order or sub-order number or call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Meenu Malhotra

Related HomeShop18 reviews

View all 3449 HomeShop18 Reviews

Comments

S N Vaishnav

from Surat, Gujarat

Order Number: [protected]
Sub order Number:[protected]

S N Vaishnav's [Complaint's author] reply, Aug 28, 2018

Awaiting for your Response

Rohitsingh050289

from Barddhaman, West Bengal

I have ordered a product from homeshop18 site on 12 August and it was showing to deliver it by 1 days. Now it has been more than 10 days and I have not received the product. When calling customer care they are saying that you will receive it but we have no timeline.

Order no [[protected]]...