[Resolved] Homeshop18 — regarding lucky draw refund | |
Hello sir... On 22nd jan 2019, they called us n told that ki we have won tata car n bla... First they asked for 7500 inr, we paid them... And then 21000 inr this amount is also given to them but then they again ask us to pay money soo we refuse it, n then ask them to refund it. So they ask us to pay 3000 inr for immediate refund n again we said them no n ask them for another procedure so at that time means on 22 jan 2019 they said that your amount will get refund after 3 month and now we call them so they are saying to pay 5000 inr, 6500 inr. Please help us what should we do. Was this information helpful? | |
Mar 22, 2019 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Feb 19, 2019 HomeShop18 Customer Care's response Hi Shrunkhala, We would like to assure you that we announce the lucky draw winner's name on our TV channel and our website(Link -https://help.homeshop18.com/hc/en-us/categories/[protected]Promotions-T-C-and-Winners). And we never ask our customers to deposit any money in an individual account. Would also like to inform you that we never share your information with any unauthorized external agencies/partners, and we have this issue being investigated through government agencies. Team Homeshop18 Shagufta khan | |
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Order no [protected]
Order date 05/02/2019. Total amount-1169.0