[Resolved] Homeshop18 — replacement of 3 printed crepe kurtas and one bottom fabric by envy 9-l[protected] one of them being defected | |
- order was placed on 14th nov, 2017 — delivery was received on 20th nov, 2017 — complaint registered on 21st nov, 2017 - one kurta among them was defected — defect in print of kurta — called the customer care several times within a period of 34 days — always advised to wait for 24-48 hours — on 34th day, i was told that they cannot resolve my query/cannot replace the kurta/wait for 7-8 working days - either replace the parcel or refund the amount Was this information helpful? | |
Jan 29, 2018 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Dec 25, 2017 HomeShop18 Customer Care's response Dear Ms. Goel, We regret the inconvenience caused to you. We would like to inform you that we have already forwarded your concern to the concerned department and they are currently working on the same. We request you to kindly wait for 2-3 working days for resolution. Thanks & Regards, HomeShop18 | |
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