[Resolved] Homeshop18 — shopcj refund [protected]

Deepika2224

from Gaya, Bihar

Address:

FC-24, Film City, Sector 16A, Noida, Uttar Pradesh 201301, Gautam Buddh Nagar, Uttar Pradesh, 201301

Re: shop cj is one of worst platform i am extremely regreting my decision. My shop cj points not reddeming. I have allready sended reverse pick up slip to shagufta but she is just replying to wait 7 to 8 days in all mail i have been getting this statement. She called and said to send mobile number but allready did. I dont have any patience to wait single day now. My order id [protected]

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Apr 12, 2019

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Mar 06, 2019

Updated by Deepika2224 She is continuously repkying one thing with reference to your complaint against your Order number [protected].

We would like to inform you that as per our telephonic conversation, we request to you kindly allow us to 7-10 working days for better assistance.

For any further assistance, please write back to us or call us on [protected] between 08:00 am to 08:00 pm.

We value your association and assure you of our commitment to serve you better.

Thanks & Regards

Shagufta khan
Customer Support Executive
ShopCJ

[protected]

Mar 06, 2019

Updated by Deepika2224 I will not wait any day more

Mar 06, 2019

Updated by Deepika2224 She was calling from homeshop18 thats why i had wrote compliant to homeshop 18

Mar 06, 2019

Updated by Deepika2224 If you are providing voucher so plz make sure that it should be work on homeshop18 with my resisteted phon number because shop cj have so much delievery charges which i cant afford and no online payment option is there as your executive said both are same company so i can order same product with homeshop18 thats whyi am telling to plz provide those voucher which can be work on homeshop18 to do payment online .

Mar 06, 2019

Updated by Deepika2224 If you cant provide hs18 voucher as refund then provide my refund in bank account

Mar 06, 2019

Updated by Deepika2224 My phon number is [protected]

Verified Support

Mar 10, 2019

HomeShop18 Customer Care's response Hi Deepika,

Please accept our apology. We would like to inform you we have already forwarded your complaint with our respective team. we request to you kindly allow us to 5-6 working days for better assistance or call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Shagufta khan