[Resolved] Homeshop18 — Supply of defective, old and used karbonn mobile alfa 91 | |||||
I have purchased one karboon mobile alfa 91thru homeshop on 21st april 2017! Its seal was broken,, and mobile is old and used not only that thing mobile starts and stops and restarts automatically i register a complaint immdly i was asked to visit service center in model town,, they denied to take and i was asked to cantact rohini's service center no response now i feel helpless except a complaint register in consumer court Earlier i used to buy from this company and there was no problem Now home shop basically becomes a fraud and doing cheating to the buyers When i purchase a new mobile. How they sent old, used and defective mobile Now their tendency only to sell old and substandard product by name of maha loot Till today their was no reply from their end I feel i have been hugely cheated by home shop Was this information helpful? | |||||
Jun 1, 2017 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support May 01, 2017 HomeShop18 Customer Care's response Dear Customer, Greetings from HomeShop18! We understand your concern and offer our sincere apologies for the inconvenience caused. We request you to share order/suborder number if the product to look into the issue. Your kind cooperation and patience is requested. Regards, HomeShop18 Customer Support | |||||
2 Comments | |||||
Comments
Yours product delivery has done to us but in that whole package you gave us product doesn't work as u said. The problem is in reachable camping lantern USB output for mobile charging doesn't work. So I want to replace this product.
Reply
Today on 18/04/17 a fake call from Ph. No.[protected] was received by me and said that I have win a prize of12Lac car from the lucky draw of Homeshop18.He also told me to send my bank account details to that Ph.no. through messages.how they got my Ph. No., name and the residential address without your internal help.Pls secure customer detail.
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