[Resolved]  Homeshop18 — Supply of defective, old and used karbonn mobile alfa 91

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:i lodged comlaint through cell phone

I have purchased one karboon mobile alfa 91thru homeshop on 21st april 2017! Its seal was broken,, and mobile is old and used not only that thing mobile starts and stops and restarts automatically i register a complaint immdly i was asked to visit service center in model town,, they denied to take and i was asked to cantact rohini's service center no response now i feel helpless except a complaint register in consumer court
Earlier i used to buy from this company and there was no problem
Now home shop basically becomes a fraud and doing cheating to the buyers
When i purchase a new mobile. How they sent old, used and defective mobile
Now their tendency only to sell old and substandard product by name of maha loot
Till today their was no reply from their end
I feel i have been hugely cheated by home shop
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Jun 1, 2017
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
May 01, 2017
HomeShop18 Customer Care's response
Dear Customer,

Greetings from HomeShop18!

We understand your concern and offer our sincere apologies for the inconvenience caused.

We request you to share order/suborder number if the product to look into the issue.

Your kind cooperation and patience is requested.

Regards,
HomeShop18 Customer Support
Complaint comments 

Comments

Yours product delivery has done to us but in that whole package you gave us product doesn't work as u said. The problem is in reachable camping lantern USB output for mobile charging doesn't work. So I want to replace this product.

Today on 18/04/17 a fake call from Ph. No.[protected] was received by me and said that I have win a prize of12Lac car from the lucky draw of Homeshop18.He also told me to send my bank account details to that Ph.no. through messages.how they got my Ph. No., name and the residential address without your internal help.Pls secure customer detail.

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