[Resolved] Homeshop18 — want to exchange wrong colour item

Rekha chouhan14

from Noida, Uttar Pradesh

Address:

110062

I have purchased a (Pick any 2 gorgeous ready made net gowns by jashan golden+purple[protected] i ordered purple and golden colour gowns but i have got pink and golden i want to exchange pink colour gown with purple colour please exchange it as soon as possible

Order date 05/02/2019
Order no 10295569
Seller name venika creation
Total amount 1169.0
Customer name rekha chouhan

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Mar 25, 2019

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2019

HomeShop18 Customer Care's response Hi Rekha,

Apology for the issue you had. We would surely look in to the issue. Please let us know your Correct order/suborder number or call us on[protected] between 10:00 AM to 06:00 PM.

Team Homeshop18
Shagufta khan

Feb 16, 2019

Updated by Rekha chouhan14 My order number is [protected]
Order date is 05/02/2019

Verified Support

Feb 19, 2019

HomeShop18 Customer Care's response Hi Rekha,

Thank you for sharing your valuable feedback. We look at each complaint with great care, As per our telephonic conversation, we are sending a compensation amount worth 150/- on your registered Mobile number or you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Shagufta khan