Homeshop18 — want to exchange wrong colour item

 
1 Review
South Delhi, India
 Rekha chouhan14 on Feb 13, 2019
I have purchased a (Pick any 2 gorgeous ready made net gowns by jashan golden+purple[protected] i ordered purple and golden colour gowns but i have got pink and golden i want to exchange pink colour gown with purple colour please exchange it as soon as possible

Order date 05/02/2019
Order no 10295569
Seller name venika creation
Total amount 1169.0
Customer name rekha chouhan

Complaint Status


[Feb 13, 2019] HomeShop18 customer support has been notified about the posted complaint.
Verified Support
HomeShop18 Customer Care's response, Feb 14, 2019
Hi Rekha,

Apology for the issue you had. We would surely look in to the issue. Please let us know your Correct order/suborder number or call us on[protected] between 10:00 AM to 06:00 PM.

Team Homeshop18
Shagufta khan
Updated by Rekha chouhan14, Feb 16, 2019
My order number is [protected]
Order date is 05/02/2019

want to exchange wrong colour item
Verified Support
HomeShop18 Customer Care's response, Feb 19, 2019
Hi Rekha,

Thank you for sharing your valuable feedback. We look at each complaint with great care, As per our telephonic conversation, we are sending a compensation amount worth 150/- on your registered Mobile number or you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Shagufta khan
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    Homeshop18 - want to exchange wrong colour item