[Resolved] Homeshop18 — We are being cheated by homeshop18

Ramakanta Padhy

from Siliguri, West Bengal

Address:	Rayagada, Odisha, 765001
Website:	[email protected]

Hamne ek sofa cover order kia tha or wo jab ghar deliver hua tab hamne dekha ki ussh sofa cover ka design or colour change ho geya tha.
Phir ham complain kia the to hame bola geya ki sofa cover change nehi hoga uske badle loyalty bonus coupon milega bolke msg kia the.
Coupon code no - C3HDUPNTZ82

Order no-[protected]
Name-Ramakanta Padhy
Adress-Gandhi Nagar, last lane
near Tejaswi Hotel.
Usi coupon ko use karne ke lia ham 11.03.2017 ko Tv pe 2 bedshit, 4pilo cover, 2 welcome mate, 2 cuson cover or 1 runner order kia the . Rs-999
Ham bar loyalty bonos use karne ke lia bar bar call karke baat kar rehe hai but avi wo bol rehe hai ki bonos use nehi ho payega or 518 ke chakar me avi 1200/- ka nuksan ho raha hai . Agar jaldi kuch action nehi lia geya to ham ligal action lene ke lia majbur ho jayenge... So jaldi respond kijia... Thank you !!!

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Apr 14, 2017

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2017

HomeShop18 Customer Care's response Dear Customer,

Greetings from HomeShop18!

This mail is further to your email on [protected]@homeshop18.com.

We understand your concern and offer our sincere apologies for the inconvenience caused.

We request you to share order/suborder number if the product to look into the issue.

Your kind cooperation and patience is requested.

Regards,
Team Feedback
HomeShop18 Customer Support