[Resolved]  HomeTown — poor fittings and finishes after the product has been assembled. wall unit leg broken in one month

Address:

Pune, Maharashtra

My name - swapnil thakur Address- nanded city, sinhagad road, pune, 411041 Contact- [protected] In the last 2 months or so, i have purchased one wardrobe worth 35000, one TV wall unit worth 11000, one dining table worth 15000 and all bathroom fittings worth 7000 for my new house. The total sums up to 68000/- from Hometown, Kothrud, pune. But i am very dissapointed by the after sales support team of hometown. After the products have been assembled by the hometown team and the stuff has been loaded in the wardrobe and wall unit, the door alignment of wardrobe has changed due to poor fitting. Also the same case with wall unit. And the biggest disapointment is one of the legs of the wall unit broke when the wall unit was pushed. Are the products of HOMETOWN so fragile and is it that i made a big mistake by investing such huge amount in HOMETOWN products. The support guy has visited and informed that the bushes were not fitted properly by the fitters team. i do not understand such a goo[censored]p on new products. I want the fittings to be done urgently by HOMETOWN as there is a function in my house next week. also the hometown team has to take responsibility o[censored]nloading and loading the stuff inside the wardrobe and Wall unit as lot of time has gone in while arranging the things inside the wardrobe. I hope the issues are solved immediately and not required to take further step to get this resolved.