Honda 2 Wheelers India — Un-authorized Service Bill issued by Authorized service station "Parkeh Automo"

Address:

Mumbai City, Maharashtra, 400017

I have given my Honda active to Reg No HR03 R 8012 to for service at Honda authorized service station "Parekh Automotive, 109-A, Industrial Area, Industrial Road 29, Sion, Mumbai - 400022" on 31st December 2016
During inspection the office told me the total estimated is around 1300 and for this he will be issuing 2 invoice.

At the time of delivery I Paid Rs. 1, 442.00 via HDFC debit card transaction reference no. "[protected]" on the observation it was found that there where 2 invoices, 1 Authorized Invoice of Parekh Automotive & 2nd for un authorized bill (Without any sales tax or service tax number) On the complain to HOD service, they refunded 700/- against un-authorized invoice.

This business of issuing un-authorized invoices the dealer was doing with every customer.

I have made the complain for issuance o[censored]n-authorized invoice by the Parkeh Automotive to Honda Customer Care - Complain no. 1-[protected] dtd. 31st December 2016.
Honda has close this complained stating that the dealer has not charged any extra money, without any action/investigation on dealer for issuance o[censored]n-authorized invoice. Also this closer of complaint was not informed to me.

My complain as under
Licence of Parekh Honda to be cancelled or refund of money to all the customer from whom the parkeh has collected on Un-authorized invoices.
so that an Honda authorized service station stop issuing un-authorized invoices for his customers.

Munaf FAROOQUI
[protected]