[Resolved]  Honda 2 Wheelers India — Bike starting problem

Address:422007

I purchased a new cb shine bike in may 2016. But bike not start properly, everytime to give a choke for start a bike. I shown this problem at showroom 10 to 12 times. but same problem still there. Every time mechanic told me that we cleaned the carburetor & changed some settings. Please help in this matters otherwise I will go with consumer court.
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Arun R Gupta
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Aug 30, 2016
Complaint marked as Resolved 
I Arun Gupta purchased Honda Shine on 17th May 2016 from Sachi Honda Untwadi, Nashik. My receipt no is 2016/RU/158 &159.My engine no.isJC65ET0356446 and chassis no.ME4JC652DGT115976. After 4-5 days of using my new bike I am continously facing start up issues with the bike. The bike stops in between and doesn't start without using the choke. I have referred this problem to Sachi Honda showroom where I purchased this bike from atleast 10 to 12 times. Everytime I visit they do some minute settings and hand over the bike to me. It's been more than 3 months now still I haven't got any concrete solution on this issue. As suggested by the showroom person I got my first service done only after 200 kms. But still the problem persists. I am working with Bosch Nashik and I don't have time to run behind the showroom person again and again. We purchase new bike to avoid such issues. This is very disappointing that a reputed company like Honda is providing such products and on that such poor service after the product delivery. I have already registered a complaint on Honda customer care, complaint no: 1-8732935207. Also I have called the customer care guys many times but still there has been no response from them. Please support me on this issue and help me to come out of this problem. Please do needful. Regards, Arun R Gupta Contact no.8097595660
Honda 2 Wheelers India customer support has been notified about the posted complaint.
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Comments

I have purchased new Honda Dio for one month
My first service is also pass but starting problem during morning not resolved. This is serious and I request you please consider and hope do find best solution.

Thanks
Praful D jogani

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