Honda 2 Wheelers India — cheating and misappropriation the money I paid

Address:202 Nasir Park View, 10-3-55/1 East Marredipally, 500026

I purchased honda activa 5g dlx black from fortune motors pvt ltd w. Marredipally, hyd. They sold a vehile which was damaged and cheating us that the vechile was changed.

(2) they has misappropriated rs. 2000/- from the amount of rs. 74000/- we paid. They do not able to explain the same and closing my compliants within two days without redressal

(3) they gave lot of trouble to include the hypothecation clause in invoice.

5 times closed the complaint without redressal the same.

What is next step as to file a case in consumer forum or other redressal mechanism for such type of issues
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Honda 2 Wheelers India customer support has been notified about the posted complaint.
May 17, 2019
Updated by skumarvzm
Complaints closed with redressal
(1) 1-[protected]
(2) 1-[protected], two times reopened and closed

(3) 1-[protected]
May 25, 2019
Updated by skumarvzm
They not yet resolved the complaint. When I raise a complaint allotting a number and the next they are closing as resolved. What action now I have to take against the dealer and company.
May 25, 2019
Updated by skumarvzm
The company do not feel shame when a dealer cheated a customer for Rs. 2000/- and they are also may be doing for years and pocketing huge money from the public. Vigilance Department and Transport should also take action against the dealer and company.
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