Honda 2 Wheelers India — crank failure

Address:

Hyderabad, Andhra Pradesh, 500083

I have purchased active (AP29 CB9028) in january, 2014. And since then I have been taking regular AMC for maintaining active and getting service done regularly and total distance travelled – 26, 000 KM till now. Last time When I have given it for service at Fortune Honda service center, Hyderabad. They informed me that your active got crank failure and to repair it, it will cost INR.15, 000 /-. Then I shocked how come it possible.
The point is that No customer would be happy if they have to pay this huge amount to maintain the two wheeler and I am one of them. I ahd deep trust with Honda Company and its brand value, but I never expected with me.
I am expecting Honda company to repair or short this problem as free of cost. I maintaining Honda SP shine also and long back customer of Hodna. If this would happen to me, My faith will go away from Honda brand and will never go or suggest for Honda vehicles.
My contact details-
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Nagaram Hyderabad