Honda 2 Wheelers India — Complain about honda unicorn 150 two wheeler

Ram Nilkanth Raut

Address:	Nagpur, Maharashtra, 440024
Website:	www.consumercomplaints.com

Complain about honda unicorn 150 from the delivery date 26/05/2016 -
Evenafter first servicing started harsh sound of engine, smoke, trouble in gear changing, engine vibration. Pick up problem, front head body sound. Did three company services & extra three, dissatisfaction services at sai point honda. During this opened engine by sai point honda.

The worst & incomplete, technical & mechanical service from the dealer sai point honda nagpur, but experienced shere dissatisfaction

I trusted in honda as a brand, thats why purchased honda unicorn 150.

But facing shere dissatisfaction with honda product this time.

Being a trusted brand, i did my duty as a loyal customer. Paid full amount of honda unicorn 150, against it just expecting 100% product satisfaction.
But honda's unicorn 150 & dealer sai point honda both 100%dissatisfaction, money, time & mental hurrhasment.

Honesty & justice are still alive.

I still belive in the honda company's customer satisfaction policy.
Accordingly, kindly give me the replacement of the honda unicorn 150.

Your early response to my above honest & humble complain will show me the next path.
Thanks
Vehicle details :- honda unicorn 150
Vehicle no. Mh 40/az9810
Chesis no. Aug17322 me4kc09meg8036231
Regards
Ram raut
Independent global business owner
Nagpur
Mob no. [protected]
Mail id-ram. [protected]@gmail.com

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Honda 2 Wheelers India customer support has been notified about the posted complaint.

May 26, 2017

Updated by Ram Nilkanth Raut Dear Sir,
Today, after my online Complaint the several Major Problems Facing about my NEWLY PURCHASED HONDA UNICORN 150, I got a CALL from Mr. VISHAL, from SAI POINT HONDA Show ROOM.
Which Produced a Shocking QUESTION before me against HONDA COMPANY.
Is it Honda Company's Policy to ask the Customer to Close the complaint Just on phone. I mean without resolving it manually...?...?
Below is the recording of the call.
Sorry, the recording attachment facility is not there in this Complaint site.
Please give me Mail id to send you that recording.

Regards
Ram Raut
Independent Global Business Owner NAGPUR

May 27, 2017

Updated by Ram Nilkanth Raut Dear sir,
After online complaint to honda two wheeler company, i got a call on dated 25/05/2017 of mr. Vishal, from dealer sai point honda, nagpur.
He asked me the problem, i am facing, droping honda unicorn 150 in the showroom or to send an exicutive to pick up the vehicle from office on the next day. At the same time, when i arose the problem of my official work is totally depend upon my whehicle, which already got hamppered four times for the same thing. Thence he committed me, that he would arrange a vehicle for me for my official work.
During this telephonic conversation, at last he told me that, he is closing the complaint at the same time on phon itself-i mean without any manual resolment. Regrding this also i already made an online complaint (Subject:-complaint about closing complaint on phone).
Further, accordingly he had to call me yesterday on 26/05/2017, at 12noon. I wait till 12.45pm, then proceeded for my routien day work appointments. During my woking i got a call from sai point honda at 1.17pm.
I told them that i am on my day work & i drop the vehicle tomorrow on 27/05/2017 by 11.30am.
Today on 27/05/2017, at around 11.30am i droped my honda unicorn 150. Mr. Vishal did several checking & found many major problems which i am facing from the date of delivery & even after three company & four extra servicings due to non resolvment of previos problems & occuring new problems during drive. He mentioned it on his minor job card no. 1666. I attached a photo of the same and gave me in writting to hand over the vehicle on 29/05/2017 by evening or early.

I am yearning for justice with me. And i expect it with the honda unicorn 150 replacement only.
Coz i can't bear my hard earned money loss which i did, by purchasing honda's vehicle & even can't bear my time loss, mental hurrhassment & daily work hamppering.
Your kind & early response to my complaint will show me the next path.
Hope the expected from you.
Regards
Ram raut
Independent global business owner
Nagpur

May 28, 2017

Updated by Ram Nilkanth Raut Dear Sir,
I dropped my HONDA UNICORN 150 At the Dealer Sai Point HONDA Nagpur., on 27/05/2017, at around 11.30am. A Technical Manager Mr. VISHAL committed to keep me uodated through call about the Vehicle condition & What they are going to do with the vehicle complaint.
BUT from Yesterday 27/05/2017 till Today on 28/05/2017, they did not give me a single call.
Now I am really worried, with the losses I am facing.
Regards
Ram Raut
NAGPUR