Honda 2 Wheelers India — Engine case right side - damage

Address:636201
Website:www.honda2wheelersindia.com customercare2eheelersindia.com

I have purchased honda activa 3g vehicle dt:15.07.2016 while i’m driving the vehicle engine noise is very high so i check my vehicle silence engine crank soft is damage so i go to ramani honda service center.dealer concern person told to me its not manufacture complaint its your complaint so u pay the amount rs-11000/- we will replace it.
please note –
but my question is i’m not met any accident you will check my vehicle and silence frame is steel body then how could its possible to damage .another issue is spare parts rate is too high compare then other dealer (triumph & triveni). how customer will come and service the vehicle in ramani honda. i’m also working in automobiles industry so i know conform its manufacture complaint.
so solve this issue and do the needful.
asap.
thanking you
shanmuga sundaram.c
[protected]
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