Dealer code: tn010002
Dealer name: kun motorcycles pvt. Ltd
Ph no:[protected]
Job card detail:
Jobcard no: jc-tn[protected]-011243
Service type : paid
Jobcard closed date/time:
10/19/2017 11:13:21
Address:33, old 14, 1st main road, kasturba nagar, adyar, chennai-600020
State code: 33
Vehicle details:
Model name:activa
Model code:other - scv100qs
Reg no: tn-07-aj 7074
Respected sir,
The vehicle (Tn 07 aj 7074) ia a full black coloured activa, it was given for a paid service on 11.10.2017 and the dealer gave a estimated time of delivery on 13.10.2017 but it was delivered only on 19.10.2017 in spite of acknowledging them my busy schedule, the major complaint by myself during the time of service was to repaint the front mudguard of the vehicle and to replace the worn out battery. Battery was replaced and the over all service was done well, but the front mudguard was only painted and no clear coat was given on the surface of the re-painted front mudguard so that the stock glossy look of the vehicle was not restored in spite of paying rs1500 for the re-painting alone and when myself questioned them about this they told me that this was the best finish of painting that they could give for a vehicle that is old and not brand new and when the service manager was questioned about this he gave a statement even if the whole vehicle is repainted they provide a paint job only with the basic painting and without the clear coating after the repainting. I was not able to convince them any more to finish the paint job perfectly.
Here by i would like to raise a complaint on them for not doing the paint job according to the customer satisfaction and i request you to rectify the repainting of the vehicle as soon as possible.
Thanking you,
Regards, g. Vijayalakshmi. Was this information helpful? |
Rauf Shaikh
[protected]