Honda 2 Wheelers India — Honda activa service pathetic

Address:Bangalore, Karnataka, 560102
Website:www.honda2wheelersindia.com

Hi,
My honda activa got accident on[protected]Friday) and the next day[protected]Saturday) i have given my activa to service center.
Haiku honda, #97/1 c, jakkasandra extn., koramangla layout, sarjapur road, bangalore-34.
And the engineer inspect the vehicle and ask to claim the insurance, i told ok and he took all the details and
I fill the form along with claim no. From icici insurance. The icici person came on[protected]Monday).
I got a call from haiku honda service center that insurance person said to go with the repair and it will take 7-8 working day from today.
I told ok you can start the repair and let me know when i can come.

I called them after 7 days only i. E. On[protected], then they told still painting part not come you call tomorrow.
I called next day[protected] then also they said parts not come, you don't call i will only. But they did not call.
Then i called on wednesday[protected] and they told sir we just received the parts and i am working on your vehicle only you come
Tomorrow without doing any call it will be ready. Still i went on friday[protected] and ask for my vehicle and again they told its not ready.
I ask ok show me where is my vehicle, after half hour search i saw my vehicle put it like in junkyard and they did not even touch the vehicle.

So, till now they were telling me lie only still they did not received any parts for my vehicle, then after having fight with them for 1/2 hour
In front of me only parts come.

Even then also they are not accepting their mistake and saying sir come tomorrow, we will give your vehicle tomorrow promise.

I told i want my vehicle today only and i am not going anywhere i am sitting here only and give me my vehicle.

Then after sitting there for around 5 hours they have given my vehicle in night around 7 pm.

But still they are not sorry for anything.

I was totally mentally harassed for 5 days, daily i thought today i got my vehicle but they are not at all worried.

Daily i was spending rs. 500 on my commuting for to-fro to office, but they don't care.

Highly unprofessional and pathetic service.
(Condition of vehicle after 15 days in service center pics attached)

Regards
Ankur goyal
#2397, 2nd floor hsr layout
Sector-1, bangalore-560102
+3 photos
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Honda 2 Wheelers India customer support has been notified about the posted complaint.
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Dear Ankur,

Apologies for the unpleasant experience and the inconvenience caused. Please share your policy details with us and we will get back to you with an update.

Regards,
ICICI Lombard General Insurance
Hello,
My Policy details are : " 3005/79542936/03/000"
In the name of : Ankur Goyal

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