[Resolved] Honda 2 Wheelers India — Honda highness 350 front mudguard damaged during 1st service | |
Dear sir/madam, My Honda highness 350 cc front chrome mudguard was found damaged during 1st service at MIDC Service centre, Andheri East, Mumbai. I was told it will be replaced but it has been over 1 month and i only hear tht company has not sent the part. The rusted mudguard is such an eye sore and shows the poor quality of the mud guards. Will anyone buy 2.4 lakhs bike after seeing my bike? Very dissatisfied and dissappointed. No response received after writing to honda customer service. I hope issue is resolved soon. Was this information helpful? | |
Oct 7, 2021 Complaint marked as Resolved After logging complaint on this site, i received email and sms notification with complaint reference number.
And after a day i received notification from company that complaint has been routed to midc service centre in Andheri east, mumbai.
Same day i received cll from service centre person named Yash asking me to meet for bike inspection. Today 7th oct when i reached the service centre, coincidentally even company people from Delhi had arrived. The damaged condition of the chrome mud guard and rust was shown to company reps. They told to replace under warranty.
Im so happy that finally i got replacement for the damaged mud guard...
Im grateful to this website and to Yash from service centre for helping me get replacement free of cost. Honda 2 Wheelers India customer support has been notified about the posted complaint. | |
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