Honda 2 Wheelers India — Manufacture fault inside the Engine and its under Warranty need to Repair done by Honda Service Center

Address:

Dealer Code CT030003 Dealer Name Vins Motoring Near Sparsh Aoutomobile ge road Bhilai CG India

Subject:- Manufacture fault inside the Engine and its under Warranty need to Repair done by Honda Service Center

Date of Complaint Raised :- 02/02/2021

As I am Shankar Dayal sahu loyal CUSTOMER of Honda Two wheeler Bike I have been purchased the Honda Xblade 160cc BS4 2019 Model...am I have been all my service history in Honda service only...as on 30 Jan 2021 I given my Bike to general service...and thay told me there is problem in Engine its cost around 12k and he was given me written list of estimated items piston ect...list attached
And the recommended me that your bike in under warranty and millage is also was in under as mentioned...
An immediate next day went on 2nd FEB 2021 I want to ## Honda in supala bhilai chattishgrah the to Cross check and thay asked me to leave you bike Will check and confirm you...from ms Nag and service supervisor...and thay called Back me on 7th Feb 2021 and thay told me that Yes there is a problem in Engine and your bike in under warranty you Will get repaiied free don't have to pay...same suggest from our company but you to take your bike aan Honda for service and get changed immediately
And immediately on 7th I have took my Bike to aan Honda for service and same they told that leave your Bike Will check and confirm you the same immediately next day received called from aan Honda and told me the same that engine problem and your bike is in under warranty you Will get changed but it takes time Due to parts not available needs to order from company take time..I agreed on the same but as on 13th Feb called me from aan Honda and told that your Bike is not in under warranty it will not cover you have to pay...
I don't understand why one company but given different communication...
I have been raised online complain but no reply...
My complain no.[protected]...
So please give your some valuable time ready my complete massage and check...am expecting this Will resolved and get my Bike repaired without and issue This is a GENUINE reason I have all conversation record and documents with me and further requirements please contact me on my mobile...
After this i have raised mANY COMPLAINTs in honda CUSTOMER care but still no Reply only giving Ticket No...
And i have raised same complaint many social web site tagged with CEO of Honda but still no reply from any on ...