Honda 2 Wheelers India — new activa 125 starting issue

Address:Mumbai City, Maharashtra, 400072
Website:www.hondacarindia.com

Dear honda customer service team,

I am very upset the way my complain is handle. If you see my below complaint number, i went to 21 honda they have keep my activa for almost 3 days, after 3 days they told me that very morning i have pull the chowk and kick start my activa. I have done for some days, and it works, now from last 7 days i have not started my activa and now when i was going to start my activa, it was not getting starts. Also after pulling the chowk and kick it for 100 times the activa not being started.

I have purchase this activa from pilot honda in month of feb 2018, in this 8 months time i am facing this issue for 4 times. I was using the avtiva for last 5 years, but i have never face this issue in earlier activa, but this activa is causing lots of issue. One thing is sure that i have received the faulty product or any part inside this is faulty.

The service center of 21 honda chandivali branch is not telling me the exact issue in my scooty, every time they give me new excuse. There are some question of mine.
1) why should i have to pull chowk every morning and kick it to start.
2) i am sure my battery is faulty, then why the service center people is not willing to change it?

I have purchase this bike for my wife and as a ladies she cant kick every morning to kick start the bike.

This is my final mail to honda team, if i will not get the permanent solution, i have find some legal way to get the permanent solution of my problem. I will complain for the seller pilot honda - mulund, service center - 21 honda and honda india.

I have paid 75000 rupees to buy a scooty for my wife, but till date i have not used properly. Now the situation is this that my scooty totally break down and even not getting start after chowk and kick.

Vch reg no: mh03cx1213
Chassis no: me4jf497aju015261
Purchase from: pilot honda
Service on: 22/08/2018 by 21 honda
Name: manish agarwal
Contact det: [protected]
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