Honda 2 Wheelers India — honda x-blade manufacturing defect & poor performance

12 aug 2018

This is the 2nd time i am raising the same complaint, as there is response whatsoever; till date. (1st complaint on 08 aug 2018).

I purchased a honda x-blade bike from b u bhandari motors pune, on 18.04.2018. I regret to inform you that i am not at all happy & satisfied with the performance of the bike.
After a month of buying the bike i got a call from b u bhandari (Bhawani peth) service station, mentioning that i had to bring my bike to their service station for check-up, which i was surprised, how come a brand new bike requires check-up however; on check up it was informed that there are defective spares in the bike (Cam shaft and block piston) which have to be replaced.
What was your quality team doing??
Was this not checked by your quality team??

I believe every manufacturing unit has a quality dept, mandatorily.

There were no charges levied for the replacement however; the bike has developed the following issues now:
1) engine stops repeatedly when throttled
2) mileage received is mere # 38km/ltr (Company claims 60km/ltr)

I am shocked how honda india can have such type of vehicles on road, honda having an excellent worldwide reputation.
Consider my complaint seriously and provide a concrete solution (Replacing the bike with a fully tested & certified by honda fresh bike) asap, otherwise; i will be forced to take the next course of action.

Regards
Pradeep sujan
Bike reg. # mh 12 qj 92047
Mob: [protected]/[protected]