Honda 2 Wheelers India — poor service and no solution of vehicle problem

Address:

Jaipur, Rajasthan, 302018

Sir i have honda activa & i went to satnam motors pvt ltd, 36 near glass factory tonk road jaipur 302015 for the service of activa. I hand over the vehicle in the morning today 8:45 am with complaint in front shockers. There was noise and defects in front suspension and also problem in acceleration. After all till evening 6 pm there was no call from there side while my sequence number was 7 in the morning and they were promised to call me when vehicle will be ready. Finally when i went to receive my vehicle in workshop, i found that my vehicle was ready but documents formalities were not complete and i have to wait approximately 40-50 minutes. After that when i checked and drive the vehicle i surprised to see that same problems were there in the vehicle even after service. There were no improvement and repair was done from satnam service center. It was really very very poor service and pathetic situation i have not ever seen. I request there staff to see the issue but they refused and said to come monday again. There staff behaviour were also very dirty and not responsible. My problem was not solved and finally i have to go outside for the solution/repair of my vehicle. This was my first visit to satnam service center, i am really very disappointed to such kind of service. I would never want to go there and never recommend to any one for them. It was really a very dirty patch at the brand name of honda. I request you to take the matter seriously. So that no one customer suffer from such kind of service problems from satnam.

Ashok choudhary
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